The International Center for Information Technology and Development

The University of Ghana Business School (UGBS) in collaboration with the International Centre for Information Technology and Development announce a Public Lecture and Book Launch on Electronic Commerce and Customer Management as follows:

The lecture on e-commerce and customer management seeks to throw light on how the Internet is being (mis)applied in the improvement of personal employee and corporate productivities of public and private sector firms operating in Ghana in Africa. This lecture will be of immense value to executives, managers and policy makers in both private and public sectors of Ghana.

The book on e-commerce and customer management in Ghana is edited by Hinson, Boateng and Mbarika. The book is a 14 chapter treatment of the industrial  use of the Internet in Ghana. The book focuses on major industrial sectors like tourism, banking, legal practice, manufacturing, export and education. It also examines the regulatory and environmental readiness for the conduct of successful e-commerce in Ghana and closes out with managerial tips for e-commerce adoption in Ghana. This book is an NSF funded initiative and is in line with ICITD research on electronic business in sub-Saharan Africa.

Visit the Book website - www.ecommerceinghana.icitd.org

Information and Communication Technologies in Nigeria - Prospects and Challenges for Development

Author: Patience Akpan-Obong, Ph.D.

Book Synopsis

In recent years, information and communication technologies (ICTs) have been linked with socioeconomic development with the assumption that they can be harnessed for economic growth in developing countries and facilitate integration into the global information society. However, very few studies in the ICT-for-development field examine the direct connections between ICTs and socioeconomic growth. Information and Communication Technologies in Nigeria: Prospects and Challenges for Development is a compelling account of the development of ICTs in Nigeria. It examines the ICT policy framework and the societal context within which application of the technologies emerged and highlights the potentials of ICTs in socioeconomic development. However, this book also demonstrates, through interviews and case studies, that ICTs are not the panacea to underdevelopment; constraining factors in different countries can limit their capacity to succeed. The author employs a rare multidisciplinary approach that makes the book appealing and accessible to a diverse range of readership.